Dependable Closing Manager with proven expertise in enhancing team productivity and ensuring workplace safety. Streamlined end-of-day processes while maintaining high customer service standards.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Closing Manager/Office Assistant
Hays Store
Hayti, MO
01.2024 - Current
Oversaw closing operations, ensuring compliance with company policies and procedures.
Trained staff on effective cash handling and customer service techniques.
Managed inventory reconciliation, reducing discrepancies through diligent audits.
Implemented efficient closing procedures, enhancing team productivity and accuracy.
Coordinated communication between departments to streamline end-of-day processes.
Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
Trained and guided team members to maintain high productivity and performance metrics.
Reported issues to higher management with great detail.