Amy Brennaman Miguel
Lee's Summit,MO
Summary
Energetic, genuine professional with exceptional analytical, organizational and people skills. Strong personal ethics and integrity. Conveys a professional image of honesty and concern for staff’s and customers’ needs. Excellent communicator and problem solver seeking a challenging position.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Multiple Account Specialist
Hallmark Cards
- Responsible for communication and logistics of all corporately owned Hallmark Gold Crown Stores relocations, remodels and grand openings.
- Monitored and communicated daily schedules for 25 - 50 monthly projects.
- Prepared and presented monthly reports to Senior Management and Corporate Officers.
Meeting Planner
Hallmark Cards
- Responsible for logistics of training seminars for 3,500 store owners and managers.
- Planned logistics for nationwide mailings to 200 locations for 17,000 Hallmark associates.
- Planned speakers and entertainers.
- Negotiated hotel contracts and planned visits for international guests and dignitaries.
Trainer
Hallmark Cards
- Responsible for writing and delivering training to Hallmark Store Owners and Managers.
- Consistently received 98% approval ratings from attendees.
- Analyzed training needs to develop new training programs and instructional materials.
Administrative Assistant to Sales DVPs and Directors
Blue Cross Blue Shield of Kansas City
10.2017 - Current
- Employee of the Quarter / Sales & Marketing Division 4th Quarter 2017.
- Instrumental in Learning and Teaching WorkDay to other administrative assistants.
- Engages with Finance & BlueLink team to identify & address key end-user issues and improvements.
- Works cross-functionally to grow partnerships, always solution–oriented.
- Interaction with all levels of company personnel professionally and respectfully.
- Flexible and open to new ideas, encourages others to see the benefits of the change.
- Represented Sales Team with weekly planning meeting with Next Page, new on-site vendor.
- Communicates directly with Brokers daily for events, calendars, logistics & personnel updates.
- Coordinates individual and group travel for entire sales team 100+ trips yearly.
- Handles expense reports for sales team 1,200+ line items yearly
- Excellent Excel and Mathematical Skills.
- Submits Expense Reports for sales team 100+ yearly.
- Plans Gifts and Holiday Events for Large, Mid and Small group sales. 25 Projects during 4th Quarter.
Administrative Coordinator
American Century Investments
11.2010 - 11.2013
- Ranked “Top 5% among peers”
- Supported 6 Sales Vice Presidents.
- Collected data and prepared sales presentations for Vice Presidents
- Collected and shared best practices for sales support.
- 6 territories that I supported experienced 15% - 35% sales increases.
Office Manager
Lyon Construction + Design
01.2008 - 08.2009
- Responsible for qualifying all initial sales leads.
- Attend weekly Sandler Sales Training.
- Increased email, Facebook and Pinterest followings.
- Preparation and analysis of monthly production reports.
- Write, create and distribute e-newsletter.
- Responsible for procuring business supplies and communication of production schedules.
- Implemented Standard Operating Procedures for field and office.
- Responsible for payroll preparation and payroll taxes.
- Responsible for all Accounts Receivable and Accounts Payable transactions and reconciliation.
Secretary to C-Suite
Hallmark Cards
01.1989 - 08.2004
- Ranked “Top 3%” of employee performance for 15/16 years employment at Hallmark Cards.
- Personal secretary to several Director and Vice-President.
- Served as on-call secretary for CEO and Corporate Officers.
- Worked with Legal Department to ensure timely delivery of executed Contracts.
- Interaction with all levels of company personnel.
- Developed PowerPoint presentations for company-wide distribution.
Education
B.B.A -
Baker University
Kansas City, MOParalegal Certificate - undefined
Rockhurst University
Kansas City, MOSkills
- Computer skills include M365 Copilot, Microsoft Office Suite (Word, Excel, Access & PowerPoint), ACT! Peachtree, Quickens, QuickBooks, Windows/Macintosh, Photoshop, Sandler Sales Training
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of [Number] in the development of [Project name].
- Documented and resolved [Issue] which led to [Results].
Affiliations
Kansas City AI Club
Certification
- AI License - 2024
- Paralegal Certification - 2010?
Timeline
Administrative Assistant to Sales DVPs and Directors
Blue Cross Blue Shield of Kansas City
10.2017 - Current
Administrative Coordinator
American Century Investments
11.2010 - 11.2013
Office Manager
Lyon Construction + Design
01.2008 - 08.2009
Secretary to C-Suite
Hallmark Cards
01.1989 - 08.2004
Paralegal Certificate - undefined
Rockhurst University
Multiple Account Specialist
Hallmark Cards
Meeting Planner
Hallmark Cards
Trainer
Hallmark Cards
B.B.A -
Baker University