Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dominique Onderbeke

Columbia

Summary

I am an eager and determined individual who thrives on learning and achieving success. With a friendly and approachable nature, I effortlessly build strong relationships with everyone I work with. As an operations manager, I have a proven track record of guiding operations and motivating team members. By defining and effectively communicating a clear vision and strategy, I ensure that expectations are understood and met. Holding team members accountable is crucial to driving results, removing barriers, and overcoming obstacles. I actively seek opportunities to implement goal-oriented processes and foster continuous improvement. My leadership style is adaptable and flexible, encouraging active engagement from all team members.

Overview

6
6
years of professional experience

Work History

Delivery Driver

Amazon
09.2022 - 04.2023
  • Made deliveries for Amazon, averaged 230 deliveries per shift, handled up to 80lbs of merchandise, handed packages to customers with a smile of course!
  • Communicated customer complaints to dispatchers
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Store Associate/ Kitchen Manager

Arco
04.2021 - 08.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Attended to the needs of customers and helped in any way possible
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • As long as the customer left happy, my task was successfully achieved
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Cooked product in required temps, for the required amount of time, proudly decorated bakery items to increase customer's temptation for consumption

Assistant Manager

Dominos Pizza
04.2018 - 07.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Oversight of all inventory and control of food and beverage requirements including sanitation and safe-serve certifications
  • Assisted with the training of staff and performing preventative maintenance where possible to keep equipment in good running condition
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

line cook/waitress

Pizza Hut
10.2017 - 03.2018
  • Served our customers with a smile along with outstanding service to ensure they also have a great day with positivity
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Education

High School Diploma -

Robert M. Shoemaker High School
Killeen, TX
05-2017

Skills

  • Team leadership
  • Positive attitude, Patience and empathy demonstration
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Cash handling accuracy, Cash register operation
  • Customer assistance
  • Attention to detail focus
  • Relationship building
  • Product knowledge expertise
  • Upselling and cross selling

Timeline

Delivery Driver

Amazon
09.2022 - 04.2023

Store Associate/ Kitchen Manager

Arco
04.2021 - 08.2022

Assistant Manager

Dominos Pizza
04.2018 - 07.2020

line cook/waitress

Pizza Hut
10.2017 - 03.2018

High School Diploma -

Robert M. Shoemaker High School
Dominique Onderbeke