Jordyn Smelser
Saint Charles
Summary
Motivated individual with a strong academic background in healthcare administration and psychology looking for a job to apply theoretical knowledge in a practical setting. I'm a professional with a proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering a productive and supportive work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Planet Fitness
06.2024 - Current
- Provided excellent customer service and resolved issues effectively and efficiently.
- Maintained a clean and organized workspace to promote a professional and welcoming atmosphere
- Managed front desk operations, including checking in members, processing payments, and handling memberships.
- Gave informational tours promoting the gym to potential members.
- Collaborated with team members to create efficient workflow processes.
- Coached new team members on company procedures.
Activities Aide
Mount Carmel Senior Living
07.2022 - Current
- Guided and instructed residents through events, small groups, and personal needs.
- Trained and supported other colleagues
- Assisted residents with their daily tasks
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Provided clear activity instructions and helped residents have fun and maintain safety.
- Transported and escorted participants to and from activities.
- Provided emotional support and companionship to improve the quality of life for residents.
Education
Bachelor of Science - Health Promotion
Culver-Stockton College
05.2025
Skills
- Communication
- Problem-solving
- Proficient in Microsoft Word, Excel, PowerPoint, and Teams
- Critical Thinking
- Adaptability
- Time Management
- Leadership
- Customer Service
- Teamwork and Collaboration
Certification
- CPR Training - 10/2024
Blessing Health, Organizational Develop Internship
Quincy, IL 09/2024-11/2024
- Conducted research for various projects, leading to well-informed
decisions and successful outcomes. - Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set on Microsoft and Outlook.
- Observed leadership classes and led exercises during the class
- Gained valuable experience working with specific advisors, applying learned concepts directly into relevant work situations.
Timeline
Team Member
Planet Fitness
06.2024 - Current
Activities Aide
Mount Carmel Senior Living
07.2022 - Current
Bachelor of Science - Health Promotion
Culver-Stockton College
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