LungHsuan Huang
Taiwan
Summary
Hardworking Tea Sommelier skilled in sales, communication and organization. Experienced at building customer base and improving tea offerings. Committed to food and beverage safety. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Junior Tea Sommelier
Wynn Macau
02.2019 - Current
- Trained service staff on chinese tea and herbal tea to maximize revenue and maintain stellar reputation for service.
- Set up tea tastings to bring in business and promote special offerings.
- Represented establishment professionally with guests and earned consistent repeat and referral business.
- Inventoried bar supplies regularly to quickly identify supply shortages and detect problems such as theft.
- Answered customers' questions, recommended items, and recorded order information.
Team Leader
Chun Shui Tang Tea House
10.2013 - 01.2019
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Education
Bachelor of Social Science -
Tunghai University
Taichung Taiwan06.2012
Skills
- Menu Production
- Tea List Management
- Special Events
- Tea Service Management
- Tea Tasting Events
- Inventory Management
Languages
Chinese (Mandarin)
Native language
English
Intermediate
B1
Timeline
Junior Tea Sommelier
Wynn Macau
02.2019 - Current
Team Leader
Chun Shui Tang Tea House
10.2013 - 01.2019
Bachelor of Social Science -
Tunghai University
Similar Profiles
Menghan LiMenghan Li
HR Intern at WYNN MACAUHR Intern at WYNN MACAU
Jiao Jamell Wenceslao PabloJiao Jamell Wenceslao Pablo
Crew and Party Host at Jollibee Mega MacauCrew and Party Host at Jollibee Mega Macau
Jacky PengJacky Peng
Spa Receptionist at Ritz-Carlton MacauSpa Receptionist at Ritz-Carlton Macau