Operations Coordinator
GFL Environmental USA
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Updated account information to maintain customer records.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Streamlined operations by implementing efficient processes and procedures.
